You may not have time and expertise to babysit your computer equipment, but SimplicITy Tech does!  

Managed Services basically means SimplicITy Tech becomes your IT department.  From set up, to ongoing maintenance, integration and full system monitoring, our Managed Service is geared to find and fix the small problems before they start to affect your business!

We are strong believers in this service because we know that being proactive can make all the difference to your success.

Just some of the services included in Managed Services:

  24x7x365 monitoring

  Preventative Maintenance

  System Troubleshooting

  Backups

  Anti-virus/Anti-spyware maintenance

Monitoring
We can install a secure application onto key equipment that will notify us of certain events. This program will also allow us to view logs and trends on the equipment to catch problems before they become crises.  With this software we can also keep hardware and software inventory.  If you would like to have remote access to a system, we can give you this access free.

Maintenance
Microsoft is putting out critical updates and patches on a regular basis  Your computers need to be kept up-to-date to prevent hackers or other problems. Networking equipment also needs to be kept up-to-date.  We will schedule these updates with you to reduce business interruptions.

We will create a preventative maintenance schedule to install updates, patches and even upgrades. This schedule helps close security holes in systems, keeps them up-to-date and allows them to ultimately be more effective. These updates are for the operating system, networking gear, anti-virus & spyware software, and any other key software that needs to be kept up to date on.

Troubleshooting
We excel in helping you troubleshoot and diagnose problems with hardware and software issues. You can contact us about your issue via our online helpdesk, email or by phone. We can also install a remote support program that allows us to login into your system and start troubleshooting right away. 

Backups
No matter what your current back ups solution entails, we work with your current solution to keep it running up to peak performance or we can help implement a new one. There are many different choices and you need one that will work for you now and will continue to grow with your business down the road. We work with tape systems, external hard drives and online systems.  We have knowledge with many backup software applications such as MozyPro, Symantec Backup Exec, EMC Retrospect and much more.

Anti-virus
There are many different options for anti-virus and anti-spyware and each can be an effective solution for your business. We will help set this up on each computer and keep it up-to-date to prevent viruses from spreading. We work with avast!, Trend Micro, Norton, McAfee and about any other application you have seen.